Casino Joy Casino Review

Pros / Cons
  • Completely instant-play format
  • An astounding number of all kinds of games
  • Available on mobile
  • Includes live dealer casino
  • Live chat support available
  • Live chat not available 24/7
  • Numerous country restrictions

Detailed review

Casino Joy India is a new online brand registered under Genesis Global Limited – which is licensed by both the Malta Gaming Authority as well as the UK Gambling Commission.

The website brags 1300+ cutting-edge games, making it one of the largest variety casinos we ever featured at Indiafreespins. It’s easy to get lost while browsing their active games list, especially with the almost instant “click and play” access to all the goodies.

Having said that, you might have questions such as:

  • Can variety alone give them enough of an edge over hundreds of other online casinos?
  • Does this young brand have what it takes to interest new players and seasoned gamblers?
  • Is anything going to stand in the way of your gambling experience?

Let’s find out!

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What to expect when you join

Firstly, their current welcome offer of 200 spins is pretty high up in our free spins list.

This is one of the advantages of signing up for a fairly new online casino – they always offer significant bonuses & incentives to gamblers. It makes sense, folks at Casino Joy need to provide more value for people to switch from older, established casinos.

Great news for freebie seekers!

Expect high quality support, modern interface, generous bonuses, and an overall better user experience. However, it does come at a price of having almost too many features – confusing new players who don’t yet know what to expect.

Our best advice is to take it easy and take stock of your options. And boy do they have options…

Games, slots, and all that good stuff

As we mentioned earlier in this review, Casino Joy features 1300+ games. You can see a full list with categories on their home page – updated regularly with the hottest games on the market. Everything works equally well on desktop and mobile, which is to be expected in 2019.

Something you won’t find in a lot of other places is a Live Casino category. It features actual dealers running real-time games (anything from blackjack to roulette) for your amusement. If you want to gamble with real people – this is the closest it gets to visiting a physical casino without the hassle of finding one in your region.

If you’re a fan of slot machines, there’s a massive selection to check out. Best part?

You can try them all out for free without even needing to register.

And if you’re completely new, check out our how to play slots guide – you’re welcome!

Bonuses & Events

Casino Joy India offers ₹79,000 in bonuses for signing up. The casino will match the deposits with bonus funds, effectively doubling your gambling money up to a certain point. Naturally, this applies exclusively to new players.

That’s in addition to generous daily & weekly incentives that all players can take advantage of. You’ll often find exclusive promotions on the homepage and in your notifications feed. If you like the ring of “₹7,000 Live Casino bonus today”, check in from time to time.

There are also giveaways and competitions for every major holiday throughout the year. Promotions often amount to hundreds of thousands of Indian Rupees – with entry tickets often being free or attainable through play. There’s something for everyone when it comes to bonuses.

Generous player bonuses make it difficult to resist giving this casino a spin – pun intended.

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Support quality

This is another modern standard. Old online casinos could get away with answering questions and tickets within 3+ business days – a luxury modern brands can’t afford.

In India, Casino Joy support staff can be reached through phone, e-mail, or a live chat. In our experience, the representatives were polite, spoke good English, and reacted to problems quickly.

However, this also isn’t a 24/7 support service you maybe came to expect from some other places. Working times still apply, and you might have to wait longer if your query comes outside of direct work hours.

Still, once the request comes through – you’re in good hands of reasonable professionals.

How safe is Casino Joy India?

Safety is a hot topic in our industry. We’ve come to expect guarantees from our casinos, and obviously trusting them directly with money is tough. This is why deposits are traditionally processed by third parties, and checks and balances have to be in place to make gambling secure.

Folks at Genesis Global understand this – they covered all bases from both the legal and security standpoint. The website features end-to-end encryption and all games are audited by relevant third parties. Moreover, authorities from both the Maltese (MGA/B2C/314/2015) and United Kingdom (000-045235-R-324169-007) gambling regulators have licensed their services.

When it comes to payments, there are lots of options. You can pay with a credit card or bank transfer, or use numerous processing solutions such as Skrill, Trustly, EcoPayz, PaysafeCard, Zimpler, and others – the list grows almost every month. Check our overview here!

Conclusion – Is it worth it?

This Casino Joy Review should give you all the information you need to make an educated decision. As with most modern casinos, new players are spoiled here – expect generous sign-up bonuses and other “offers” to tip the scales in favor of signing up.

Production quality of the website and service is quite high. Both the selection of games and functionality of the platform are among the best on the Indian market.

If you happen to reside in certain countries or use VPN, you might be greeted by the dreaded “region lock” screen. With that in mind and aside from a few minor issues with support availability, Casino Joy gets a near-perfect score from Free Spins India.

“Casino Joy combines variety of an established online casino with the generosity of a new brand”
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₹79,000 welcome bonus + 200 free spins!

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